Please keep the control sheet and paper samples. The Right of Withdrawal is part of the consumer law.īefore starting work please consider the following points:Ĭheck the product and production codes as well as pattern information. The Right of Withdrawal does not apply to companies. If the return is unjustified, the costs for returning it to you will be at your expense. You must pay the shipping- and insurance costs. You must include the return form in the box. You are solely responsibe for any damage or loss during transport. When returning products, the following rules must be taken into account:Īll products must be returned in proper packaging. If you want to be sure whether you can return a product, please contact our customer service 0031-786761030. The legislator has set 14 days after delivery of the product as the ultimate cooling-off period. The law 'Distance Selling' is fully respected by us.
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